Emirates Post Careers Dubai | Emirates Post Group Jobs UAE 2021

In 2007, Emirates Post became one of the subsidiaries of Emirates Post Group under a Federal decree in 2013. The other subsidiaries under the group are Electronic Document Centre (EDC); and Wall Street Exchange. They provide post and express solutions for individuals and businesses. Their services cover domestic and international geographies and the collection and delivery of wide range of outbound and inbound items.

Emirates Post Group Career

They welcome applicants who are hardworking, talented and self-motivated. You’ll need to be an optimistic free-thinker, passionate and should be willing to use skills with dedication for the growth of the organization. Being a government company, we strongly encourage U.A.E. nationals to join us and develop their potential.

As diverse as our wide range of services, we have various departments that offer different career paths, including Couriers, Customer Service Representatives, Sales Professionals, IT, Marketing, Finance and Human Resources. Empost, the UAE’s leading Courier organization with a global reach and ambitious plans for the future.

Emirates Post Job Vacancy Details

• Company/Organization: Emirates Post Group
• Job Location: Dubai & Abu Dhabi, U.A.E
• Qualification: Bachelor Degree/Diploma/High School

List of Emirates Post Jobs 2021

Auditor

Location: Dubai, UAE

Complete internal audit activities consistent with the standards established by the Institute of Internal Auditors, Recommendations to improve business processes and controls, and contribution towards greater business efficiency will be key deliverables.

Execution of Audit Engagements (duties & responsibilities)

• Develop a thorough understanding of business processes in scope for assigned audits and document the processes in flowcharts and/or process narratives and Identify and document inherent risks and controls within the business processes.
• Evaluate the adequacy of process design and the effectiveness of controls in meeting business and control objectives.
• Identify and document control and process weaknesses and provide evidential support for findings.
• Propose practical and value-added recommendations to address control weaknesses and/or process /programs inefficiencies.
• Participate in closing meetings with client at the end of fieldwork, providing clear explanations for identified issues.
• Develops and maintains effective and professional working relationships with all levels of staff within the organization.
• Collaborate and agree with management to develop acceptable corrective actions to address issues or gaps identified and follow-up with management to ensure remediation is implemented.
• Maintain an awareness of audit trends and “best practices”
• Ensure timely and successful completion of assigned/planned audit assigned audit work, from start to finish, inclusive of preplanning, fieldwork and wrap up audit work and activities.
• Perform Physical count of fixed assets, stamp, monetary, and petty cash, Postage safe, and warehouses as assigned by audit management.
• Execute Internal Auditing programs per the devised plans by the direct manager.
• Prepare required work files to document audit and review procedures.
• Obtain and test all supporting documents and evidences related to the selected sample and document testing results in audit working papers file.
• Perform audit procedures to verify the implementation and effectiveness of controls through testing and interacting with the relevant company’s staff.
• Maintain confidentiality of documents and information reviewed or tested during the course of audit.

Comply with professional standards

• Working knowledge of internal audit professional standards with regarding to planning, testing, sampling documentation and reporting.

Report

• Assist in the preparation of a concise and informative audit report to effectively communicate the findings and recommendations to the branch/department and senior management.

Maintain Safety

• Follow the standards of safety and security in the EPG, branches, and subsidiaries and other locations in which he operates.

Other Tasks

• Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager or other Senior Auditor.

Policies & Procedures

• Compliance with company’s policies and procedures and HR policies related to employees.
• Compliance with the laws and regulations.

Qualifications and Knowledge:

• Bachelor degree in Business Administration, Accounting or Finance and
• Recognized professional designation in Accounting or Internal Auditing (CA, CIA or CPA) is preferred.

Experience:

• 4-5 years’ experience in internal audit with exposure to diversified industries, reputed companies, banks or large group, experience in courier, logistics is preferred.

Job Specific Skills (Technical Competencies):

• Proficiency in Microsoft Office programs, using Audit Software
• Data analytics audit experience / using data analytics software like ACL / IDEA is preferred.
• Ability to understand the organization’s strategic direction and how decisions impact the business.
• Ability to multi-task, set priorities and manage time effectively.
• Knowledge and technical expertise of products and processes and their use in delivering quality client services.
• knowledge of IT systems Like Oracle or SAP is preferred
• Understanding and sensitivity to successfully work across cultures.
• Excellent communication and interpersonal skills.
• Excellent report writing skills in English
• Fluent in English and Arabic is preferred.
• Continuous professional and educational development.
• Can work independently with minimum level of supervision

Key Accounts Manager

Location: Dubai, UAE

Manage; develop the IBU sales in line with Sales department and IBU strategy plan in order to increase Emirates Post revenue and profit / Share of Wallet to contribute the required business results and gain new customers and to enhance the existing customer portfolio and retain.

Strategy, Policy and Procedure

• Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Adhere pricing policy & discount guidelines in order to ensure optimum margins are maintained.
• Set the strategic direction for the account portfolio, including the development and retention of existing business & new business opportunities.
• Dealing with Sensitive and confidential information related to work with direction to protect the interest of the Emirates Post.

Sales Pipeline Management Development

• Formulate a sales plan that identifies new customers on a global platform, thereafter developing the gained portfolio of customers (through cross-sell/up-sell activities) to increase EP performance so that the targeted results are achieved.
• Implement the department strategy to sell tailor-made solutions to the e-commerce industry sector.
• Create awareness of Emirates Post Products and Services and demonstrate industry knowledge in order to provide the most attractive solutions to customers.
• Update details of customers, pipeline opportunities and sales activity in CRM in a timely manner.
• Retention
• Formulate a sales plan that incorporates initiatives for securing new business (on boarding new customers), developing the existing portfolio of customers (through cross-sell/up-sell activities) to increase EP share of wallet so that the required results are achieved.
• Develop and implement a strategy to sell tailor-made solutions to the assigned portfolio industry sector.
• To continuous develop knowledge of Emirates Post Products & Services and Industry knowledge in order to provide the best possible solutions to customer.
• Update details of customers, pipeline opportunities and sales activity in CRM in a timely manner.

Customer Engagement

• Review And Analyse customer feedback, interdepartmental feedback, processes and procedures with the result of improving financial results and the customer experience.
• Build a strong relationship and ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Establish and maintain broad relationships with relevant Directors or Senior managers (decision makers and influencers) within the customer base.
• Liaise with Digital/IT team to implement APIs/integration and other digital solutions to process shipments.
• Provide all supportive information relating to customer contracts and maintained accurately in the customer database.

Sales Optimization

• Build an opportunity pipeline with an objective of securing a minimum of 2-3 large customers per quarter that will contribute to sustainable growth.
• Oversee and suggest corrective actions including rate increases to maintain the required levels of profitability.
• Develop a working relationship with various internal departments (Commercial, Finance, Operations, Customer Service, IT) to ensure enhanced customer care and requirement.

Sales Reports

• Provide regular reports on progress and business forecasts to internal stakeholders to evaluate performance vs key performance indicators
• Report Sales KPIs and identify fluctuations, define causal factors, implement recommended solutions and corrective actions.
• Complete sales reports includes Sales activity, Productivity, New business signed.

Business Intelligence – Development

• Gain knowledge and awareness of competitor activity in overseas markets.
• Analyze UAE market trends and sales opportunities and incorporate these into the sales plan.
• Develop and achieve of sales through the defined sales channel(s) territory, with support from Business Development and Marketing.
• Focus on growing and developing existing customers, together with generating new business opportunities, through strategic
• selling, influencing and skll ful negotiation.

Continuous Improvement

• Identify areas of improvement in the sales process, taking into account changes in the business, cost reduction and productivity improvement best practices.
• Work closely with the sales coordinator to ensure customers’ after-sales issues are resolved in a timely manner and shipment status/service quality reports are provide to them as per schedule.

Other Tasks

• Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager or other Senior Management.

Qualifications and Knowledge:

• Bachelor degree in Sales, Marketing, Business Administration.

Experience:

• 4-6 years of experience in an international logistics company required sales and business development, with a good Knowledge of enterprise’s product portfolio and how to leverage the appropriate products to directly impact the customer’s business priorities and results.

Job Specific Skills (Technical Competencies):

• Business development.
• Consultative / Solution selling skills
• Negotiation Skills
• Presentation Skills
• Data Analytics
• Product management.

International Operations Analyst

Location: Dubai, UAE

Conducting data analysis to assist in analysing quality results, reviewing process gaps and suggesting improvements and support in forecasting the process improvement results.

Policies, Processes & Procedures

• Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Compliance with the laws and regulations stipulated in the system of labour policies and administrative regulations (Attendance, Absence, Career commitment).
• Implements strategic pricing plans to achieve corporate objectives for products and services.

Analyze Data

• Manage KPI’s and analyse the performance of the overall teams finding out the reasons for fluctuation in KPI’s such as deliveries, processing, etc
• Identify and remedy issues identified within the process to improve the performance
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Compile and analyse statistical data, historic, current & forecasted where available.
• Evaluate performance based on targets set by IBU and UPU where applicable.
• Provide reports to reflect how the performance can be enhanced.

Team Work

• To work with synergy with vendors, team members, and other departments teams involved process improvement projects and enhancing the processes to make them more efficient and automated, where applicable.
• Monitor, report, analyse the quality and performance parameters and take feedback from team for low or non- performance and provide corrective/preventive actions and follow-up till resolved.

Forecasts and Models

• Prepare reports that show a range of forecasts to assist decision- makers with setting and modifying processes, procedures and quality results.

Other Tasks

• Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager.

Qualifications and Knowledge:

• Bachelor’s degree in Finance or Business Administration, MIS & IT Knowledge.

Experience:

• 3-5 years of experience working as an analyst with the ability to compile, present and interpret financial and statistical information from multiple sources to facilitate decision making.

Job Specific Skills (Technical Competencies):

• Experience with research using data analytics software
• knowledge in Oracle software and accounting system related subject matter.
• Good understanding of the International products, market environment
• Ability to analyses data and identify key issues and develop solutions and drive data-based decisions.
• Proficiency in Microsoft Office programs especially in Excel.
• Excellent strategic project planning skills.

ERP Technical Analyst

Location: Dubai, UAE

Ensure a high performing of all project phases, with efficient and strong operational resources as key components of Financial, Procurement, SCM, and HCM modules of the ERP to make sure the checkpoints and goals are met to the user’s satisfaction.

Policies, Processes & Procedures

• Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Develop knowledge of the customers, and business objectives in order to help in a problem-solving role. Assessing user requirements, procedures and problems to create or improve a system.
• Compliance with the laws and regulations stipulated in the system of labor policies and administrative regulations (Attendance, Absence, Career commitment).
• An understanding of how to handle sensitive data of a confidential nature.

Technical Analyst

• Ability to articulate correct questions to understand customer requirements clearly & documenting those
• Provide support for various Functional & Technical requirements of Finance / HCM / SCM Modules.
• Participate in the identification of various options to provide solutions to meet current or new business issues and requirements.
• Analyze, design and configure the system or module in order to develop the system to meet user and business requirements while ensuring sound software engineering principles.
• Use available data sources to deep dive and troubleshoot tracking and measurement issues.
• Analyze, diagnose Incident and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems.
• Assist all business partners to analyze changes request in requirements and provide enhancements to all applications and provide support to all 3rd party software tools and maintain knowledge of all management process.
• Ability to design end to end complex custom solutions, that includes Interfaces, custom forms, custom solution, independently.

Project Planning

• Support FIN/HCM/Procurement of ERP applications and user issues.
• Implement a necessary integration with other ERP Module leaders and user groups to complete solution.
• Ensure seamless interfacing with various systems and monitor all interfaces to support business.
• Manage all aspects of system testing for new developments to ensure that the system user specifications are met in terms of functionality, user friendliness, security and performance.
• Participate in the management of identification of user information and reporting requirements for various projects to enhance the productivity of the functional processes and operations through the introduction of tailored or package application systems.
• Oversee the preparation of detailed user specifications in collaboration with the user, to serve as a guide for configuring the application system.

Operational Plans

• Frequent review of Access Rights in co-ordination with Business
• Create detailed systems documentation, test scripts and presentations.
• Implement/Train users on new functionalities.
• Responsible for the support for functional users in the business and Soft closing of the Incidents and monitor Open Tickets.
• Develop / Test / Implement the Change Requests on Time.
• Develop and gain agreement for ERP Business applications operational plans to meet the needs of users, and ensure all objectives are delivered on time and to budget.

Stakeholders

• Coordinate with IT partners and analyze all business requirements of clients and provide resolutions for all business and IT associate issues.
• Liaising with clients directly on technical analytics projects and providing ongoing technical management of analytics accounts.

Reports

• Prepare timely & accurate Key MIS Reports and Statements using BI, that meet department requirements for submission to management.
• Create and develop a new forms and reports requested by end user with the ability to enter parameters as per Application standards.
• Manage and support updates and customizations to Oracle delivered reports.
• Design, Integration and Interfaces, Enhancements /Developed Forms/Reports and Support the Business Users of ERP system.
• Produce a technical audit reports and Compliance for corrective implementation work.

Other Tasks

• Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager or other Senior Management.
• Prepare the key implementation documents like Setup Documents, Functional Test Scripts, Functional Design documents and User Training documents.

Qualifications and Knowledge:

• Bachelor degree in Computer Science, IT or equivalent, Preferably Certified in Oracle Fusion Cloud (Technical / Functional Modules), ITIL certification.

Experience:

• Above 5 years of experience in Oracle / Fusion Cloud / e-Business Suite applications development, Integration & support, programming languages (SQL, PL/SQL, Web Services / Reports Builder, XML Publisher / OTBI / SaaS and PaaS Integration Services and Extensions)

Job Specific Skills (Technical Competencies):

• Strong organizational skills including.
• Oracle e-Business Suite / Fusion Cloud Application.
• Knowledge of FINANCE/HCM/ SCM/Procurement Modules
• Oracle Fusion Cloud (launch, implementation and ongoing module rollout).
• AME/BPM and Workflow Processes/BPA configuration.
• Knowledge of API and Web Services used within Fusion Cloud.
• Knowledge in ADF Technologies
• Build custom BI reports as needed, using BI/XML Publisher and OTBI
• Accurately research, analyze, interpret and troubleshoot data and reports.
• Knowledge of Screens and underlying Table structure and information.
• Knowledge of plan, organize and prioritize multiple projects simultaneously.

How to Apply for Emirates Post Careers?

Please apply for Emirates Post group jobs from the above list. Click on the above Job title related to your designation. You will redirect to the official Emirates Post careers site.